Frequently asked questions to help you buy a voucher, a gift box or an item - Ma Langue Sourit
Are gift boxes sent immediately after purchase?
Your Ma Langue Sourit gift box is sent immediately after purchase.
Is it possible to come to your establishment to purchase a gift box?
You can purchase a gift box directly on our e-commerce website. Ma Langue Sourit gift boxes allow the lucky recipient to book their dates at our two-star Michelin establishment in Moutfort.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check delivered directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at Ma Langue Sourit.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the gift box by email, by mail, or opt for in-store pickup when finalizing your order. The box can be sent immediately in digital format or as a gift pouch to your home. Enjoy the unique gastronomic experience offered by Ma Langue Sourit.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your instructions and sent directly to the Ma Langue Sourit establishment.
How do I create a group fund and invite people?
To create a kitty, select the dedicated option during your purchase and invite participants via email or link sharing. The beneficiary can then book their dates at Ma Langue Sourit.
How can I choose the amount for a gift card?
The gift boxes from Ma Langue Sourit are available in several predetermined amounts, which you can choose according to your budget and preferences. These options allow you to offer a unique gastronomic experience in our 2-star Michelin restaurant.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page. Enjoy your experience with Ma Langue Sourit.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button to start your selection of gift boxes for Ma Langue Sourit again.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple Ma Langue Sourit gift boxes at the same time. They will all be included in your order and you can give them to your loved ones.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our Ma Langue Sourit website.
How do I purchase or give a gift box?
To offer a Ma Langue Sourit gift box, choose your box, add it to your cart, and complete your order online. You can customize your box with a message before sending it directly to the lucky recipient, who can then book their dates with the establishment.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our gift boxes allow the recipient to freely choose the experience that suits them. They can thus book a table at the restaurant Ma Langue Sourit, a 2-star Michelin culinary institution, and enjoy an unforgettable gourmet moment.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the reservation conditions of our establishment Ma Langue Sourit.
Is the gift box customer service reachable by email?
You can email us with any questions about your gift box. We commit to responding within 48 business hours. Enjoy your gastronomic experience at Ma Langue Sourit to the fullest.
Is the gift box customer service reachable by phone?
Ma Langue Sourit's customer service is available by phone from Monday to Friday, 9 AM to 6 PM. Responses are also provided by email and through an online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space. Log in with the credentials received at the time of purchase to access this information. Fully enjoy your gastronomic experience at Ma Langue Sourit.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. Opening hours are indicated on the contact page of our establishment Ma Langue Sourit.
Is there a dedicated customer service for gift boxes?
The customer service team at Ma Langue Sourit is at your disposal for any questions regarding your gift box. You can obtain information about booking your dates by phone, email, or through the online form.
Is there a dedicated FAQ for gift boxes?
This FAQ guides you on how to use your gift box at Ma Langue Sourit. You will find practical information about booking, validity, and the terms of use of your gift box.
Is spa access included in my gift box?
Access to the spa is not mentioned in the services included in your gift box. To fully enjoy your culinary experience, Ma Langue Sourit focuses on refined cuisine and a warm welcome.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a Ma Langue Sourit gift box has access to the same services as other customers, subject to availability and the booking conditions of the establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the accompanying information booklet. You can then book your dates at Ma Langue Sourit and fully enjoy your gastronomic experience.
Is parking included in my gift box?
The gift box does not include parking. You can check the parking arrangements directly with the Ma Langue Sourit establishment.
Is breakfast included in my gift box?
Breakfast is not included in your Ma Langue Sourit gift box. The services included are specified upon booking with the establishment.
Is special attention given to the recipient of a gift box?
At Ma Langue Sourit, the recipient of a gift box can book their dates with the establishment and enjoy a soothing and authentic culinary experience, evolving with the seasons by the Chef and their team. The establishment pays particular attention to each guest for an unforgettable moment of indulgence.
Is a welcome drink included in my gift box?
The presence of a welcome drink depends on the reservation conditions of the Ma Langue Sourit establishment.
Should we bring towels to the Spa?
The towels are provided by Ma Langue Sourit for your comfort during your visit.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your needs. The boxes are available in gift pouch version delivered to your home or immediate digital dispatch, directly to the Ma Langue Sourit establishment.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper version. The recipient can then book their dates at the Ma Langue Sourit establishment.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for large quantity purchases, with a customized quote based on the ordered volume at Ma Langue Sourit.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customized solutions for employee committees, with preferential rates and customization options for gift boxes. Benefits and guarantees are included for a gourmet and soothing experience at Ma Langue Sourit.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, we update the details based on your order number. The reservation conditions of our establishment Ma Langue Sourit apply.
How can I leave a review for my gift box?
You can share your feedback on your experience at the Ma Langue Sourit restaurant by logging into your customer account. The terms for leaving a review are available during your booking, at our Ma Langue Sourit establishment.
How can I contact the store?
For any questions regarding your gift box, you will find the necessary information on our website or directly at the Ma Langue Sourit establishment.
Is there a dress code for the gift box?
For your dinner at Ma Langue Sourit, smart casual attire is recommended to respect the elegant and soothing atmosphere of the establishment.
From what age can I get a treatment?
The minimum age to enjoy a culinary experience at Ma Langue Sourit depends on the availability and reservation conditions of the establishment.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, you need to book your dates with the establishment Ma Langue Sourit.
How can one access the hotel from the airport?
To access the Ma Langue Sourit establishment from the airport, it is recommended to arrange for personal transportation or to book a taxi. The restaurant is located in Moutfort, Luxembourg, and its team is at your disposal for any additional information.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of Ma Langue Sourit.
Are pets allowed in the establishment?
The presence of pets is not mentioned in the available information for the restaurant Ma Langue Sourit.
Where can I find the menus?
The menus of Ma Langue Sourit are available on the partner establishment's website. There, you will find the seasonal culinary offerings of this two-star Michelin restaurant.
What are the hours of operation?
The opening hours of Ma Langue Sourit vary according to the seasons and the days of the week. The restaurant, located in Moutfort, offers soothing and authentic tasting moments, where it's pleasant to take the time to live and enjoy delicious dishes. To find out the exact opening hours, you can consult them directly on the Ma Langue Sourit website.
Is there parking available near the establishment?
The availability of parking near the Ma Langue Sourit establishment depends on local options. The restaurant, located in Moutfort, features seasonal and refined cuisine in a soothing and authentic setting.
What are the delivery methods for gift boxes/vouchers?
Ma Langue Sourit gift boxes can be sent by email or by mail to your home. You can also choose immediate digital delivery, directly to the establishment, for secure payment and the best rate.
Is postal delivery offered?
We offer postal delivery of our Ma Langue Sourit restaurant gift boxes. You can also choose an immediate digital version or a gift pouch delivered to your home.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for gastronomic experiences at the restaurant Ma Langue Sourit, with no possibility to order or have additional items delivered.
Is the gift box available in physical format?
You can choose between a physical or digital gift box to offer a unique gastronomic experience at the Ma Langue Sourit restaurant.
Is the box presented in a neat packaging?
The Ma Langue Sourit gift box is presented in an elegant pouch, ready to give. You can also opt for an immediate digital version, while benefiting from the best rate directly from the Ma Langue Sourit establishment.
Is the gift box available in a digital format (e-gift box)?
You can offer a digital gift box for Ma Langue Sourit. The lucky recipient will receive their gift box by email and can immediately book their stay date at our establishment in Moutfort.
Can the gift box be sent directly to the recipient?
You can choose to have the Ma Langue Sourit gift box sent directly to the recipient during your order. The Ma Langue Sourit gift box can be sent to your home or received digitally, with immediate delivery.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and delivery times vary depending on the destination, with immediate dispatch in digital format. You get the best rate by purchasing directly from our establishment Ma Langue Sourit.
What are the delivery times for gift boxes by mail?
Ma Langue Sourit gift boxes are shipped within 24 to 48 hours after the order. You can choose an immediate digital version or physical delivery to your home. The recipient can then book their dates directly with Ma Langue Sourit establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your Ma Langue Sourit gift box during your order. Delivery times are indicated at the time of purchase, and digital sending is immediate.
Is express delivery available?
The delivery of your gift box can be done immediately in digital version, or as a gift pouch sent to your home. You thus benefit from flexibility to offer a unique gastronomic experience at Ma Langue Sourit.
How can I track my order?
You can track your order by logging into your account on our website. The recipient of the box can book their dates at the Ma Langue Sourit establishment.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail. The box is sent immediately in digital version or as a gift package to your home, depending on your choice. Enjoy this gourmet experience offered by Ma Langue Sourit.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually a few business days. Your gift box will be sent directly from our official Ma Langue Sourit store.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid. You can use it for a new reservation according to the conditions of the Ma Langue Sourit establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the Ma Langue Sourit establishment. You can book your dates directly with the restaurant and enjoy their two-star Michelin cuisine.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of Ma Langue Sourit. The beneficiary can book their dates directly with the establishment to enjoy the culinary experience offered.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Ma Langue Sourit.
Can I modify my reservation made with a gift box?
The modification of your reservation made with a Ma Langue Sourit gift box depends on the availability and conditions of the establishment at the time of your request.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the specific conditions of Ma Langue Sourit. These conditions are specified at the time of booking to ensure a soothing and authentic experience, in line with the restaurant's philosophy.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on the availability at Ma Langue Sourit.
Can I convert my gift box into a gift card?
It is not possible to convert a gift box into a gift voucher. You can use it to book a gastronomic experience at the Ma Langue Sourit restaurant, where the chef and his team welcome you in a soothing and authentic setting.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
We offer special gift boxes for events like Valentine's Day, Christmas, or weddings, which you can discover in our online selection. These boxes allow the lucky recipient to book their dates at our restaurant Ma Langue Sourit.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes tailored to various occasions, such as birthdays, weddings, or gatherings with friends. You can choose the offer that suits your event and give an unforgettable gastronomic experience at our restaurant Ma Langue Sourit.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries. You pay the best rate directly to the Ma Langue Sourit establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the restaurant Ma Langue Sourit, a 2-star Michelin establishment in Moutfort. The recipient of the gift box will thus be able to fully enjoy the exceptional cuisine and hospitality that the establishment offers throughout the year.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Service exchanges are possible depending on the availability at Ma Langue Sourit.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at Ma Langue Sourit.
Is online payment secure?
The online payment for your gift box is fully secure, allowing you to pay directly to the Ma Langue Sourit establishment with confidence.
Is payment via group or shared payment possible?
Payment via group funding or shared payment is not offered for Ma Langue Sourit gift boxes. You can pay for your order by credit card, bank transfer, or PayPal depending on the available options at the time of your purchase.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are designed to offer a unique experience, allowing you to enjoy an overnight stay or a meal at our establishment Ma Langue Sourit, a two-star Michelin restaurant in Moutfort.
Is it possible to pay in installments?
The payment in installments depends on the conditions of the Ma Langue Sourit establishment.
Is the payment deducted immediately upon ordering?
Your gift box payment is debited immediately upon ordering. This way, you benefit from the best rate directly from Ma Langue Sourit establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their gift box purchases. This option is available to facilitate transactions at Ma Langue Sourit.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At Ma Langue Sourit, all your payments are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
Yes, you can view your order history in your customer account on the Ma Langue Sourit website. You will also find the specific conditions for each gift box there.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. The recipient will choose their reservation dates at Ma Langue Sourit establishment.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at Ma Langue Sourit. You can also view it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to Ma Langue Sourit.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box for the Ma Langue Sourit restaurant. Simply check its validity and usage in the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and you benefit from the best rate by purchasing directly from the establishment Ma Langue Sourit.
Do you accept vacation checks?
Payment by vacation checks is accepted according to the conditions of the establishment Ma Langue Sourit.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will then be given to the lucky recipient. Take advantage of this attention to make your gift even more unique at Ma Langue Sourit.
Can we add options to your gift box offers?
The gift boxes from Ma Langue Sourit can be customized with options depending on the establishment's availability. Details are specified during the reservation by the beneficiary, who can thus fully enjoy their gastronomic experience in this 2-star Michelin restaurant.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, we offer premium packaging options that you can select during your online order. Your box will be ready to give, with the charm and elegance of Ma Langue Sourit.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can add a personalized message to your gift box to mark a special occasion like a birthday or a wedding. Ma Langue Sourit's gift boxes allow you to enjoy a unique gastronomic experience at a two-star Michelin restaurant.
How do I request a refund for a gift box purchased online?
The refund of an online purchased gift box is possible according to the purchase conditions. Details are specified during the order at our Ma Langue Sourit establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your Ma Langue Sourit paper gift box for the restaurant, a duplicate can be sent subject to availability. This service is subject to the general terms and conditions of sale of our Ma Langue Sourit establishment.
Can partially used gift boxes be refunded?
Partially used gift boxes from Ma Langue Sourit are not refundable. The beneficiary can book their dates directly with the establishment to enjoy the gastronomic experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a Ma Langue Sourit gift box for another of equal or greater value, subject to the establishment's conditions. The lucky recipient can book their dates at the 2-star Michelin restaurant Ma Langue Sourit.
Does the right of withdrawal apply to the purchase of a gift box?
The Ma Langue Sourit restaurant gift box is neither exchangeable nor refundable, as it is a service. Therefore, the right of withdrawal does not apply to this type of purchase.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the purchase conditions. The lucky recipient can book their dates at the Ma Langue Sourit establishment.
What should I do if the received box is damaged or contains an error?
If your gift box is damaged or contains an error, a photo of the box will be necessary to process your request quickly according to the conditions of the establishment Ma Langue Sourit.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of Ma Langue Sourit. These terms are available on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
The Ma Langue Sourit gift box must be used before its expiration date. If this date has passed, the box can no longer be used. To avoid any disappointment, please check the validity conditions at the time of purchase.
Is a voucher issued if the gift box is not used?
If the Ma Langue Sourit gift box is not used, a credit may be issued according to the specific conditions of the establishment.
How can I redeem the cashback?
To use your gift box, you can book your dates directly with Ma Langue Sourit. Booking is subject to availability and the conditions indicated on the box.
What is the processing time for a refund after I make a request?
The refund deadlines for a Ma Langue Sourit gift box depend on the conditions of the establishment at the time of purchase. You can enjoy a gift pouch version sent to your home or an immediate digital dispatch for quick use.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from Ma Langue Sourit are neither exchangeable nor refundable once purchased. You can offer a unique gastronomic experience in our 2-star Michelin restaurant.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for reservations made with a gift box at Ma Langue Sourit. Check the available dates during your booking to fully enjoy your experience.
Is booking with a gift box subject to availability?
The reservation with a Ma Langue Sourit gift box is subject to the availability of the establishment. To fully enjoy the experience, it is advisable to book your dates as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at Ma Langue Sourit.
Do I need the gift box number to make a reservation with a gift box?
To book your culinary experience with a gift box, have your gift box number ready. This number is required to validate your reservation at Ma Langue Sourit.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the Ma Langue Sourit establishment. The restaurant, located in Moutfort, offers a soothing and authentic culinary experience, with a delicious cuisine that changes with the seasons.
Can I use my gift box on holidays?
The use of your gift box at Ma Langue Sourit may vary depending on the establishment's availability, especially on holidays. To fully enjoy your gastronomic experience, it is advisable to book in advance.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the Ma Langue Sourit establishment. The beneficiary can choose their dates based on the available time slots.
Can I book online with my gift voucher?
The reservation with a gift box is made directly with the Ma Langue Sourit establishment.
Can I make a reservation by phone with my gift box?
Phone reservations with your gift box are possible depending on the availability at Ma Langue Sourit.
Can I make a reservation by email with my gift box?
Email reservation is possible with your gift box at Ma Langue Sourit. The lucky recipient can book their dates at the establishment and fully enjoy the experience.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the Ma Langue Sourit establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional supplements or options are at your own expense. You can book your dates with Ma Langue Sourit establishment.
Is my gift box personalized?
Your gift box is personalized with your name. You can book your stay dates and fully enjoy the gourmet experience offered by the Ma Langue Sourit restaurant.
Can my gift box be used all at once?
Your gift box can be used in one go for an unforgettable gastronomic experience at the restaurant Ma Langue Sourit. You can book your dates directly with the establishment and fully enjoy their two-star Michelin cuisine.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a gastronomic experience at the restaurant Ma Langue Sourit, a 2-star Michelin establishment in Moutfort. It allows you to book a table and enjoy the refined cuisine of the chef, in a soothing and authentic setting.
Is my gift box valid in only one establishment?
Your gift box is valid for a gastronomic experience at the restaurant Ma Langue Sourit, located in Moutfort. You can thus enjoy a meal at this two-star Michelin establishment, where the chef and his team welcome you in a soothing and authentic setting.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your reservation depends on the availability and specific conditions of Ma Langue Sourit.
Can someone else use my gift box?
The Ma Langue Sourit gift box is personalized and reserved for its recipient. It can only be used by the person indicated on the box.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the reservation conditions of the Ma Langue Sourit establishment.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Ma Langue Sourit, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets is not mentioned in the general terms of Ma Langue Sourit. The restaurant focuses on a soothing and authentic culinary experience, where it's pleasant to take the time to enjoy delicious dishes.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. You will be able to choose your dates and enjoy the gastronomic experience of our 2-star Michelin restaurant Ma Langue Sourit.
Do I need to create a customer account to purchase a gift box?
You don't need to create a customer account to purchase a gift box. The order can be placed as a guest, directly with our establishment Ma Langue Sourit.
Is my gift card divisible? Can I use it multiple times?
Using your gift voucher in multiple instances is possible depending on availability and the reservation conditions of the Ma Langue Sourit establishment.
What are the check-in and check-out times?
Arrival and departure times are set according to the availability and reservation conditions of our establishment, Ma Langue Sourit.
What services are included in a gift certificate?
The services included in a Ma Langue Sourit gift voucher vary depending on the chosen box set. The lucky recipient can book their dates at the establishment and enjoy delicious dishes in a soothing and authentic setting, typical of a two-star Michelin restaurant.
What is the difference between a gift box and a free amount voucher?
A gift box allows you to choose from predefined experiences, such as a meal or an overnight stay, while a voucher with a free amount gives you the freedom to pay for a service up to the amount of your choice. Take advantage of this opportunity to discover the unique flavors of our restaurant Ma Langue Sourit.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the reservation terms and conditions and enjoy the gastronomic experience at Ma Langue Sourit.
How do I use a gift box during booking?
To use your gift box, book directly with the Ma Langue Sourit establishment by mentioning your unique code. The lucky recipient can choose their reservation dates according to availability.
Can the gift box be transferred to a third party?
The Ma Langue Sourit gift box can be given to a third party. Simply enter the recipient's name during the order process or modify the assignment directly on the website after purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity is possible according to the conditions specified at the time of purchase, at our Ma Langue Sourit establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment Ma Langue Sourit.
What is the validity period of a gift box?
The validity period of a Ma Langue Sourit gift box is 1 to 3 years, depending on the establishment. This period allows the lucky recipient to book their stay dates and fully enjoy the gastronomic experience offered by the 2-star Michelin restaurant Ma Langue Sourit.
Are children allowed?
"Ma Langue Sourit" welcomes children, but it is recommended to book in advance to ensure a pleasant experience for everyone. The restaurant takes pride in creating a soothing and authentic atmosphere, perfect for relaxation and enjoying delicious dishes.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The recipient of the gift box can use the value of the gift certificate for a gastronomic experience at the restaurant Ma Langue Sourit. If the amount is not fully used, the remaining balance will be lost. In case of exceeding the amount, an additional payment will be required according to the establishment's conditions.
Is the spa access private?
Access to the spa is not mentioned in the services offered by Ma Langue Sourit. The restaurant focuses on an exceptional culinary experience, with seasonal cuisine and a warm welcome in a soothing and authentic setting.
What types of gift boxes do you offer?
We offer gift boxes for unique gastronomic experiences at the restaurant Ma Langue Sourit, a 2-star Michelin establishment in Moutfort. These boxes allow their recipients to savor refined dishes and enjoy a warm welcome in a soothing and authentic setting.